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Mark Gilbert

CEO of Automotive Training Network with 40+ years in automotive. Creator of the Balanced Selling Programme and Customer First Sales Process. Speaker at NADA and AADA, and trainer for Ford Motor Company.
How Can Dealerships Improve Service Department Profitability and Drive Consistent Revenue?

How Can Dealerships Improve Service Department Profitability and Drive Consistent Revenue?

Service departments have long been the most consistent and profitable part of a dealership, yet many still operate below their full potential. Recent industry data shows that fixed operations remain a major profit driver, with average dealership service and parts gross profit reaching $4.91 million in 2025. That level
Apr 20, 2026
Virtual Automotive Training

Why Does Microlearning Make Virtual Automotive Training More Effective?

Feb 26, 2026
How Can Dealership Sales Teams Manage Electric Vehicle Sales?

How Can Dealership Sales Teams Manage Electric Vehicle Sales?

Feb 13, 2026
Cross-Department Training: How Service, Sales, and BDC Can Learn Together

Cross-Department Training: How Service, Sales, and BDC Can Learn Together

Feb 12, 2026
How Does In-Dealership Training Enhance Daily Work Plans and Time Management?

How Does In-Dealership Training Enhance Daily Work Plans and Time Management?

Feb 10, 2026
Why Does Customized Dealership Sales Training Outperform Conventional Approaches?

Why Does Customized Dealership Sales Training Outperform Conventional Approaches?

Feb 9, 2026
Top 5 Benefits of Live On-Site Automotive Training for Sales Teams

Top 5 Benefits of Live On-Site Automotive Training for Sales Teams

Feb 6, 2026

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