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customer relationship management

Is Poor Communication Ruining Your Customer's Dealership Experience?

Is Poor Communication Ruining Your Customer's Dealership Experience?

How Communication Impacts The Customer Experience Have you ever stayed at a Ritz-Carlton? If you have, then you’ve experienced their Gold Standards service—the framework of how they deliver amazing customer service. Employees pledge to provide “the finest personal service” to their guests. Check out this cool story that
Aug 23, 2018
Use Your CRM To Your Advantage

Use Your CRM To Your Advantage

Jul 11, 2016

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