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Mark Gilbert

CEO of Automotive Training Network with 40+ years in automotive. Creator of the Balanced Selling Programme and Customer First Sales Process. Speaker at NADA and AADA, and trainer for Ford Motor Company.
Next-Gen Dealer Management Systems

How Next-Gen Dealer Management Systems Are Transforming the Automotive Industry

Many dealerships are struggling with disconnected systems, outdated software, and manual processes that slow down sales, limit visibility, and frustrate customers. These inefficiencies make it challenging to meet buyer expectations for speed, personalization, and a seamless online-to-showroom experience. According to a 2025 Boston Consulting Group (BCG) report, 80%
Sep 8, 2025
Dealer Management System Features

Top 10 Dealer Management System Features for Better Performance

Aug 11, 2025
What is an Executive Manager at a Car Dealership

What is an Executive Manager at a Car Dealership: A Guide

Aug 4, 2025
What Is a BDC Manage

What Is a BDC Manager and How Do You Become One?

Aug 4, 2025
How to Follow Up With a Sales Lead

How to Follow Up With a Sales Lead: 8 Best Practices to Land More Clients

Jul 21, 2025
How to Engage Best Sales Leads

The 4 W’s: How to Engage Best Sales Leads and Drive Smarter Results

Jul 15, 2025
Checklist for AI Evaluation in Car Dealerships

Complete Checklist for AI Evaluation in Car Dealerships: An Auto Dealer’s Guide

Jul 7, 2025

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