BDC Management School


5-DAY BDC MANAGEMENT SCHOOL

This five day high powered workshop was designed exclusively for Salespeople, Sales Managers and BDC personnel who have the desire to achieve and maintain only the highest level of performance. This course is also known as the TNP or Take No Prisoners. Students work towards levels of Certification through direct application and achievement of setting appointments at their store, obtaining referrals and creating closed sales while working daily from our offices. To watch our graduates leave class on Fridays with an average of 10 – 15 new appointments PLUS 20-25 new references is unbelievably exciting!

To sign up for the 5-Day Business Development Management Workshop, click here.
For more information on the 5-Day Business Development Management Workshop, click here.


Upon completion of the course you will be able to successfully answer 45 career altering questions.

You get answers to questions like these:
  1. List the six steps to maximize a phone -up.
  2. What are the key characteristics of the greeting?
  3. List five different times to ask for a referral.
  4. What are the specific words and phrases you use to ask for a referral?
  5. List the key phrases used to set a solid appointment.
  6. List the six sources of business.
  7. You have been trying unsuccessfully to reach someone by phone. Demonstrate how you would “Word” a post card to generate a response.
  8. What message should you leave on answering machines for a sold customer? For an unsold customer?
  9. How do you get past the question “May I ask who’s calling?”
  10. When unsuccessful on your first attempt at asking for referral, what is the correct wording of the follow-up?
  11. What are the words and phrases used on a specific car call?
  12. How would you respond to “We have decided to wait” ?
  13. List one example on how to respond to “Give me your best price”.
  14. List one example on how to respond to “Your not giving me enough for my trade -in”.
  15. What is the “15 minute window?”